Make the User the Account Administrator

If you wish, as the jSign Pro administrator, you can make your user the account administrator (and you will become the user). To do so:

  1. Click the drop-down arrow next to your name at the top-right of your dashboard, and select Users.

  2. On the User Management page, click the user’s ellipsis icon, then Edit User Details.

  3. On the User Details page, under Associated Role: Click the User Admin button, then the Proceed button at the Role-change alert! prompt.

  4. To save and exit, click the Save button at the bottom of the page. You (the current administrator) will be logged out, the system will make the change—and when you log back in with your usual credentials, your associated role will now be User; and the user you chose will now be the User Admin. (IMPORTANT! You must notify the user of their new role and also state that they must re-log into jSign in order for their admin status to take effect.)

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